Each and every contact is entered into the database-either in the professionals file if they are a potential candidate, or in the contacts file if they are another type of contact. The client and jobs files utilize the contact and client numbers to automatically fill in the information from the contact or client files. This means no duplicate typing. In addition, the contacts, clients, and professional files all have follow-up sheets attached making daily follow-up easy. Simply pull the file up for that day and all calls that need to be made that day will be marked.
Recruitment agencies may be targeted by cybercriminals who know that a ransomware attack would disrupt business so severely that a ransom is likely to be paid. Cyber criminals who understand the value of your data and have potential customers prepared to pay for it. Or an employee, thinking of setting up a recruitment business alone or moving to a competitor, might be tempted to take candidate or client information with them to further their career.
Protecting your IP with Cyber Security Tools:
Fortunately, there are tools available to protect data and militate against the scenarios outlined. As cybercriminals know that recruitment Service Company holds large amounts of data, it is inevitable that they are targets for data theft. Digital CVs and company databases are full of data and therefore recruitment agencies must ensure they are compliant. Whether an external player initiates a data breach or an insider steals information for competitors or themselves. Putting appropriate measures and processes in place to protect personal data will ensure that your business is protected.
Dealing with External threats:
There are plenty of cyber security tools that can be deployed to detect and prevent external attacks. Exploring solutions that combine cyber security monitoring with threat intelligence and machine learning. However, as many cyber security threats rely on someone inside a company to trigger them (ransomware being a good example), your businesses cyber security policies are the first line of defense.
Managing Insider Threats:
Data protection and cyber security training is also important for protecting businesses from non-malicious insider threats (such as sharing passwords or using mobile devices in public places) which may result in data falling into the wrong hands.
However, recruitment agencies also need to protect their data from malicious insider attacks, or from being stolen by an employee who understands the value of this IP. To this end, agencies must be vigilant about identity and access management, and protect valuable data where possible. This might involve restricting access to certain candidate information, controlling what data can be accessed on remote devices, and ensuring that if an employee announces they are leaving for another job their access is reviewed.
Security monitoring can also be used to detect unusual activity; such as an employee accessing data that is not normal behavior for them, or making multiple attempts to log in to secure areas of the network.
Again awareness also plays an important part. By communicating our cyber security policies to employees and ensuring that they understand how seriously our recruitment service company takes its data protection responsibilities, it can be a deterrent to opportunists.
Moreover, our business will have a clear picture of who has accessed our data, as well as when and where; making it easier to pinpoint any disgruntled employees, or those that might be motivated to steal information.
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